Shipping Rates

Hurricane Harvey and Irma: Orders shipping to and from affected areas might be delayed.
Standard Shipping Charges; Shipping rates are calculated after any discount has been deducted
Charges for addresses in the contiguous United States only.
Order TotalSmartPost ShippingPremium Ground*2-Day Air**Next Day Delivery
$0 to $14.99 $6.99 $9.99 $19.99 $36.99
$15.00 to $25.99 $8.99 $6.99 $12.99 $21.99 $37.99
$26.00 to $48.99 $10.99 $6.99 $14.99 $23.99 $40.99
$49.00 to $68.99 $12.99 $6.99 $16.99 $24.99 $41.99
$69.00 to $119.00 $14.99 FREE $18.99 $25.99 $42.99
$119.01 to $200.00 $16.99 FREE $20.99 $27.99 $44.99
$200.01 to $400.00 $19.99 FREE $23.99 $32.99 $49.99
$400.01 and Up 4% 5.5% 7.0% 10.5%

*For any orders shipping to AK or HI, a customer service representative will contact you regarding freight charges - please allow 10-14 business days for delivery to AK, HI, and Canada.  Premium Ground service is only available in the 48 contiguous United States, not available in AK or HI.

*FREE Shipping offers and coupon codes are valid within the continental United States only.

**Premium, Next Day and 2-Day Air is not available when shipping to a P.O. Box address.  Your order will be delivered on the 2nd Business Day (Business Days are M-F, excluding holidays) after date of order if the order is received by 1:00pm ET, depending on availability of item(s).Premium, 2-Day Air & Next Day Air is not available on orders with backordered items. If you need the instock items shipped overnight, please contact customer service at 1-800-697-3321.

How Will My Order Be Shipped?

Tafford ships via FedEx SmartPost Ground delivery service. This service utilizes both FedEx and the US Postal Service for handling.  In most circumstances, your package will be delivered via the US Postal Service.  All standard delivery packages can be tracked at  All P.O. Box addresses are sent via FedEx SmartPost.

FedEx Premium Ground utilizes the FedEx ground delivery network from door to door.  This service will deliver your package to you faster than any other ground service.

When Can I Expect To Receive My Order?

Actual delivery time will depend on stock status, shipping method and distance from our North Carolina Distribution Center. It usually takes approximately 3-10 business days for you to receive your order. Our Distribution Center ships Monday through Friday excluding holidays.

What if part of my order is backordered - shows a re-stock status?

If you have both In Stock and Backordered items in your cart you will be provided a shipping preference box at Checkout. You may select to have In Stock items ship immediately (for a $4.99 additional fee) with all backordered items shipping then as 1 final shipment, or you may select to hold the instock items until all backordered items have arrived and receive your order as 1 complete shipment. Maximum shipments per order is 2. If splitting shipping, all shipping fees will be applied to the first shipment. No shipping fees will be applied to the second shipment.

Split Shipping

For additional information on the status of your order, have your order # available and Live Chat Live Chat with Customer Service or contact Customer Service at 1-800-697-3321 or email

If you gave us your email address during checkout or you signed into your account, you will receive an email the day we ship your order. This email will detail your order and give you tracking information (when applicable) so you may track your order with the shipper directly. *Special order items are shipped via standard delivery.


Shipping and handling charges are not refundable.

Do You Ship Internationally?

Yes, is partnering with GlobalShopex to ensure a successful international delivery just for you! GlobalShopex will process your international payment and ship your order via a traceable method to your door. They accept International Credit Cards, PayPal, Bank Wire Transfers, and Money Gram, and other local forms of payment. Once your order is complete, all inquiries including order status should be directed to the GlobalShopex Customer Service Department at or call +1 (786) 391 4868.

FREE Shipping

Free shipping offers include the contiguous United States only. If your order includes ONLY clearance items, free shipping will not apply unless expressly included in the offer. It will apply, however if the order includes at least one regular priced item.