If you are not satisfied with your purchase, simply return the item(s) in their original condition within 30 days for a full
refund or exchange.*
* Laundered merchandise or footwear showing visible signs of wear are not returnable. Custom embroidered items are not returnable.
Unfortunately, we cannot refund original delivery and handling fees. If you believe you have received a defective item, please call
1-800-697-3321, Monday - Friday, 9am - 5pm EST.
Please send returns/exchanges to:
ATTN: Returns Department
1370 Welsh Rd
North Wales, PA 19454
In order for us to process your return/exchange as quickly as possible, be sure to include the Return and Exchange form included with your order.
Missing or incomplete information may delay processing of your return/exchange. Please allow 2-3 weeks for processing.
Our packages contain Tafford’s convenient pre-paid return label (return labels are only included for customers in the Continental US). If you use
this label for a return, $6.95 will be deducted from your refund or credit to cover shipping and handling charges.
For Exchanges:
Please note: If you have paid by DEBIT or CREDIT CARD, we will credit your account for the amount of the refund when we receive the item, and then
re-charge your card when we ship your new exchange item. Debit and credit card companies often take several weeks to credit the return back to your
account, so please make sure you have sufficient funds/credit for us to process the exchange shipment. We cannot be responsible for bank fees that
arise from insufficient funds.
If you need assistance with your return or exchange, Customer Service is available Monday - Friday, 9am - 5pm EST
Call: 1-800-697-3321
Tafford Order Form
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Tafford Order Form
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Return Policy
